ZoomMate
Zoom's AI assistant that answers, creates content, searches across connected systems and takes actions, including in a web browser
It brings answers, actions and content creation together across Zoom Workplace — Zoom: "enabling users to find information, take action, and generate content without leaving their meetings or collaboration environment." Zoom: "ZoomMate allows users to browse the web as a part of their ZoomMate session, either using an extension or a cloud browser." It can draw on Zoom content, the web and connected third-party sources.
Agentic workflows
AI-built workflows that carry out multi-step tasks across Zoom and other apps automatically
Zoom: "Agentic workflows let you automate repetitive tasks using simple, everyday language, using a flexible, node-based visual canvas." Zoom: "You can use agentic AI workflows from templates or a low-code builder to automate multi‑step actions across Meetings, Chat, Docs, and Tasks." Workflows can also be attached to meetings and to My Notes.
AI agents
custom AI agents, built by users or by admins for the whole organisation, that answer, use connected tools and carry out tasks
Zoom: "Using the no-code agent builder, you can set up AI agents that understand context from chat threads, access relevant meeting transcripts and history, and take meaningful steps." Zoom: "They go beyond passive bots that simply respond or send alerts, instead, they can help you participate in your team’s work, execute tasks, coordinate communication, and streamline day-to-day operations." Users build their own agents, and admins can create organisation-wide ones.
Perform tasks in third-party apps
lets ZoomMate and AI agents act in connected third-party apps on the user’s behalf
Zoom: "ZoomMate offers extensive third-party integrations that enhance its AI capabilities across multiple features." Users connect apps such as Jira, Salesforce or Google Docs and invoke them from ZoomMate, "allowing ZoomMate's AI to route natural-language requests to the appropriate connector actions." The same connectors serve Agentic Search and AI agents.
ZoomMate in Slack
ZoomMate answers questions and summarises Zoom meetings inside Slack
Zoom: "The ZoomMate integration with Slack allows users to access AI-powered meeting insights directly within their Slack workspace." Zoom: "It enables users to summarize meetings, ask follow-up questions, search the web, and get help with Zoom products."
