JAX
Just Ask Xero; Xero's AI assistant chat in Xero and the Xero Accounting app — answers questions about your figures and creates, approves and sends invoices and quotes when asked
Xero: "JAX is your AI finance partner that helps automate tasks like creating invoices and quotes, and gives you prompt answers to your questions about your business’ financials and how to use Xero." Xero: "JAX is currently in beta and uses third party large language models (LLMs) to deliver the AI experience." Xero: "While JAX can perform tasks and collate information for you, it won’t act on your behalf." Xero: "JAX is available to subscribers and users with the administrator or standard user role."
- Where to check the switch
- No switch found — look in your Xero settings or ask your administrator
JAX for accountants and bookkeepers
JAX in Xero Partner Hub for accounting practices; summarises client files and answers questions across the practice's clients
Xero: "JAX is your AI finance partner designed specifically for accountants and bookkeepers that generates clear summaries of client files – including key client information, financials, jobs and notes – providing actionable insights across your client base." Xero: "It uses third party large language models (LLMs) to deliver the AI experience." Xero: "Staff members interact with JAX based on their existing permissions." Xero: "While JAX can perform tasks and collate information for you, it won’t act on your behalf."
- Where to check the switch
- No switch found — look in your Xero settings or ask your administrator
automatic bank reconciliation
powered by JAX; reconciles incoming bank statement lines by itself when it is highly confident
Xero: "Automatic (auto) bank reconciliation in Xero is a feature that uses artificial intelligence (AI) to automatically categorise and match bank statement lines." Xero: "To ensure a high level of accuracy, JAX only automatically reconciles a transaction if there’s high confidence in the suggestion." Where nothing in the organisation matches, Xero: "It uses machine learning algorithms to make a prediction based on the details in the statement line." Xero: "Auto bank reconciliation only reviews statement lines imported after you turn it on, it doesn't reconcile statement lines that were already in Xero."
predictions
in bank reconciliation, Xero's machine learning suggests the contact and account code for a bank statement line, for you to accept
Xero: "If there's no existing account transaction, bank rule to apply or similar past transaction to suggest, Xero uses machine learning algorithms to make a prediction." Xero: "Xero predicts a contact and chart of account code for the Who and What fields." Xero: "Predictions display in italics so you can identify them as predictions rather than memory suggestions." Nothing is reconciled until a person accepts it.
Smart Document Capture
reads files you upload to Documents and fills in contact, dates, total, tax and line items for a transaction
Xero: "Smart Document Capture is an AI-powered data capture and extraction tool." Xero: "It extracts key data from a file when you upload it into Xero." Xero: "Xero then uses the extracted date and amount to see if there’s an existing transaction already in your organisation." Xero: "If there’s no match or you ignore the potential match, you can create an accounting transaction from the extracted data."
- Where to check the switch
- No switch found — look in your Xero settings or ask your administrator
Hubdoc
data extraction; reads the supplier, date and total from bills and receipts imported into Hubdoc
Xero: "Every document imported into Hubdoc goes through a data extraction process, unless the organisation is in a non-paying state or data extraction is disabled." Xero: "To successfully complete data extraction, a document must include a date, supplier name, and total amount." Xero: "Hubdoc also extracts any invoice number or due date showing on the document."
payment follow-ups
JAX writes and sends payment reminder emails to a customer with unpaid invoices, on a schedule, until they pay
Xero: "Payment follow-ups are AI-assisted follow-up schedules that chase outstanding invoices on your behalf." Xero: "Once you set up follow-ups for a contact, Xero automatically sends payment follow-up emails using personalised content." Xero: "The payment follow-ups feature is only available to organisations in the early access group."
AI insights
in Analytics, AI-written explanations of your financial figures in dashboards, benchmarks and charts
Xero: "Widgets can use artificial intelligence to show greater insights into your performance data." Xero: "Click Get AI insights for short AI-generated breakdowns of the financial information contained in the widgets." Xero: "These insights can contain errors and inaccuracies, and are for information purposes only."
- Where to check the switch
- No switch found — look in your Xero settings or ask your administrator
