Workforce forecasting and Storyboards
machine learning forecasts turnover, new-hire success and burnout risk, and flags top performers
Uses machine learning on ADP’s HR dataset to forecast employee turnover, skill needs, new-hire success and risk of burnout, and suggests actions to leaders. Storyboards give AI-based recommendations on people trends, such as pay equity, turnover probability and cost, and top performers, with data down to the individual employee for HR practitioners and managers. ADP’s public pages name no switch.
ADP’s public pages document no switch for this — check with your ADP administratorWhere to look adp.com → What We Offer → Products by Name → ADP Lyric HCM (Lyric Analytics & Benchmarking, Storyboards) and the “Intelligent by Design” fact sheet linked from the ADP Lyric HCM page (2025).Checked 7 October 2026
AI-enabled Recruiting
recruiting with automated job posting and AI assessment of candidate profiles
Recruiting tools that post jobs automatically, assess candidate profiles with AI and schedule interviews. ADP’s product page gives no further detail on how candidates are assessed, and names no switch.
ADP’s public pages document no switch for this — check with your ADP administratorWhere to look adp.com → What We Offer → Products by Name → ADP Lyric HCM (Lyric Talent).Checked 7 October 2026
AI-enabled HR Assistant
chat assistant answering employees’ and HR staff’s questions about pay, policies, benefits and time off
Answers employees’ and HR practitioners’ questions about pay, policies, benefits, time-off balances and similar topics, personalised to the person asking. Staff can also type words or phrases on their Lyric homepage to be guided to what they need, such as a time-off request or their pay details. ADP’s public pages name no switch.
ADP’s public pages document no switch for this — check with your ADP administratorWhere to look adp.com → What We Offer → Products by Name → ADP Lyric HCM (Lyric HR) and the “Intelligent by Design” fact sheet linked from the ADP Lyric HCM page (2025).Checked 7 October 2026
AI Knowledge Base
an AI-curated store of the company’s own policies, used to recommend policy-compliant steps
An AI-curated collection of the organisation’s own policies and information that HR builds and maintains. ADP says Lyric learns from documents such as policies, travel guidelines and pay groups, combines them with local and global regulations, and proactively recommends policy steps so that employee requests stay compliant. ADP’s public pages name no switch.
ADP’s public pages document no switch for this — check with your ADP administratorWhere to look adp.com → What We Offer → Products by Name → ADP Lyric HCM (Lyric HR) and the “Intelligent by Design” fact sheet linked from the ADP Lyric HCM page (2025).Checked 7 October 2026
Personalised recommendations for employees
suggests each employee next steps such as learning paths, wellness offerings and reminders
Suggests individual next steps and to-dos to each employee, such as learning paths, wellness offerings and administrative reminders, based on their role, needs and situation. ADP’s public pages name no switch.
ADP’s public pages document no switch for this — check with your ADP administratorWhere to look the “Intelligent by Design” fact sheet linked from the ADP Lyric HCM page (2025).Checked 7 October 2026
ADP Assist for Microsoft Teams
ADP’s AI agent inside Microsoft Teams and Microsoft 365 Copilot for HR and payroll questions and tasks
Brings ADP Assist into Microsoft Teams and Microsoft 365 Copilot, so employees, managers and HR leaders can look up HR details, ask payroll questions and sort out payroll issues, manage time-off requests, get benefits help and oversee workforce tasks without leaving Teams. It works only where the organisation already uses ADP Assist in its ADP system; ADP lists Lyric HCM among the supported systems, alongside Workforce Now, RUN, Vantage HCM, TotalSource and Enterprise HR. ADP’s listing names no switch.
ADP’s public pages document no switch for this — check with your ADP administratorWhere to look ADP Marketplace → AI-Enabled filter → listing “ADP Assist for Microsoft Teams” (by ADP), and ADP Marketplace → AI Agents page.Checked 7 October 2026
AI-Enabled Guidance
algorithms check pay data and flag payroll problems before they become errors
Uses algorithms to check pay data, pinpoint problems and head off payroll errors before they happen. ADP’s public pages name no switch.
ADP’s public pages document no switch for this — check with your ADP administratorWhere to look adp.com → What We Offer → Products by Name → ADP Lyric HCM (Lyric Payroll).Checked 7 October 2026
