Microsoft Teams: the AI features, and where to switch them off

What each AI feature in Microsoft Teams does, quoted from Microsoft’s own pages, and where Microsoft documents the switch that controls it. Every fact was checked by a person and links to its source.

10AI features listed
9 of 10with a documented switch
30 Sep 2026last checked by a person · how →

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Copilot in Teams meetings and events

answers questions about a meeting while it runs, and suggests follow-up tasks

Each participant who has Copilot can ask it about the meeting while it runs, such as who said what and where people agree or disagree. Microsoft: "Microsoft Copilot in Teams meetings and events is an artificial intelligence (AI) tool that captures important conversation points." Setting it to Off in the admin policy only makes it off by default: organisers can turn it back on for their own meeting.

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

Copilot in Teams calls

answers questions about a call while it runs, and suggests follow-up tasks

Each participant who has Copilot can ask it about the call. Microsoft: "Copilot identifies who said what, highlights shared perspectives with differing viewpoints, and suggests follow-up tasks—all during the call." It is on by default, and the calling policy can turn it off.

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

Intelligent recap

AI notes, suggested tasks and chapters after a meeting or call

After a meeting or call it writes AI notes and suggested tasks, marks who spoke and when each person was mentioned, splits the meeting into chapters, and can make audio and video summaries. Microsoft: "Intelligent meeting recap uses AI to help your users focus on the meeting discussion instead of taking notes." It has no switch of its own: it works wherever transcription is turned on.

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026
Where to check the switch
No switch found — look in your Microsoft settings or ask your administrator

Live translated captions

and live translated transcription: captions and transcripts in each person's own language

Microsoft: "Allow your users to see captions translated into the language they’re most comfortable with." Microsoft: "Your users can understand each other better during a meeting or event by translating the meeting transcript into the language they're most comfortable with."

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

Facilitator

an AI agent in meetings that keeps the agenda, takes notes, answers questions and writes documents

Microsoft: "Facilitator is an AI-powered agent that helps keep meetings focused, organized, and action-oriented by surfacing agendas, tracking progress, and capturing key highlights in real time." Everyone in the meeting sees what it is asked and its answers, and it writes notes that all participants can edit. Microsoft: "Loop experiences in Teams control AI-generated notes for meetings, which are enabled by default." Microsoft: "Facilitator is allowed by default."

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

Channel Agent

an AI agent in each channel that tracks deadlines, writes status reports and answers questions

Microsoft: "These agents adopt the channel’s name and help with common tasks—such as flagging important deadlines that are buried in conversations, summarizing progress with succinct status reports, assigning tasks and due dates, and answering questions asked in natural language like What’s the latest on our budget?" Microsoft: "By default, for any new channel that an eligible user creates, a Channel Agent is automatically added to the channel." It is in public preview.

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

Interpreter

translates what people say in a meeting out loud, in their own voice if they choose

Microsoft: "Interpreter listens to the spoken language in the meeting and translates it into another language in real-time, allowing participants who speak different languages to understand each other and collaborate effectively." Speakers can have it simulate their own voice or use a preset voice, and an admin setting chooses which is the default. Microsoft: "When your users allow Interpreter to simulate their voice, their voice sample isn’t stored." It is on unless an admin turns it off.

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

Voice isolation

separates your voice from other voices and noise on calls, using your voice profile

Microsoft: "Voice isolation reduces noise and uses the personalized deep voice quality enhancement artificial intelligence (AI) model to separate the user's voice from other sounds and voices in Microsoft Teams calls and meetings." Microsoft: "To use the voice isolation feature, your users must have a voice profile." Voice profiles are allowed for everyone by default, and Microsoft: "Your users' voice profiles are only used for the reason they gave their permission for; Microsoft doesn't use their voice profiles for anything else." Voice isolation itself is also on by default.

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

Suggested replies

offers ready-made replies to chat messages

Offers short ready-made replies above the box where you type; selecting one sends it straight away. Microsoft: "Teams uses a machine learning model to continually improve the suggested replies you see." Microsoft: "Suggested replies are turned on by default." Each person can also turn them off in their own Teams settings.

Description source
Microsoft’s page support.microsoft.com ↗ Checked 30 September 2026

Teams Phone Agent

answers phone calls in conversation: answers questions, books appointments and routes callers

Microsoft: "Teams Phone Agent can answer questions, book appointments, provide specialized workflows and redirect calls based on callers' input." After the greeting it tells callers it is a virtual assistant, and an admin can change that message; Microsoft: "Accept the default message, customize it or disable it." It is in public preview and exists only where an admin sets one up.

Description source
Microsoft’s page learn.microsoft.com ↗ Checked 30 September 2026

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What changed

Each date is the day the change was checked against Microsoft’s own pages.

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Checked by people, kept up to date. Every feature on this page was checked by a person against the vendor’s own pages, and the catalogue is re-checked and updated regularly. Mistakes can still happen and vendors change their products without notice, so always check the linked page before relying on it. These are facts about the software. They are not legal advice and do not say what the law requires of you. How the library is checked

More AI features checked: Microsoft 365 Copilot · Google Workspace · ChatGPT Enterprise · Google Gemini · Microsoft Copilot Chat · Claude (Anthropic) · Box · Workday · Lattice · Asana · Canvas (Instructure) · Figma · Grok (SpaceXAI, formerly xAI) · Mistral Vibe (formerly Le Chat) · Employ AI Interview Companion (Employ Interview Intelligence, formerly Pillar) · Notion · JazzHR · Lever · Jobvite · Perplexity Enterprise Pro · DeepSeek · Adobe Creative Cloud · Google AppSheet · Google Classroom · Google Meet hardware · Google Voice · Google Gemini Enterprise · Microsoft Teams Rooms · Canva · Slack · HubSpot · Zoom Workplace · Zoom Contact Center · Zoom Revenue Accelerator · ZoomMate · Zoom Virtual Agent · Zoom Rooms · Xero · Microsoft Power BI · QuickBooks (Intuit) · ServiceNow · Mailchimp · Zendesk · Salesforce · BambooHR · DocuSign · ADP Workforce Now · LinkedIn Recruiter · LinkedIn Hiring Pro · LinkedIn Jobs · LinkedIn Sales Navigator · LinkedIn Learning · Macorva · Greenhouse · ADP Lyric HCM · ADP Global Payroll · ADP DataCloud · Workable · HiBob (Bob) · Visier · Oracle HCM Cloud · Sage HR · all tools