LinkedIn Sales Navigator: the AI features, and where to switch them off

What each AI feature in LinkedIn Sales Navigator does, summarised from LinkedIn’s own pages, and where on LinkedIn’s site to find each one. Every fact was checked by a person.

EU AI Act · for UK small and medium-sized businesses
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AI for Messaging

Message Assist drafts first InMails to sales leads, and Ask for intro; one admin setting covers both

Message Assist drafts a personalised first InMail to a sales lead from what LinkedIn knows about the lead and their company and the seller’s own product details; the recipient is not told AI helped. Ask for intro drafts a request to a shared connection to introduce the seller to a lead, using recent posts, shared experience or education and job changes; it also appears on lead profiles on LinkedIn.com. Both are on by default, and an admin can turn them off for every user on the account.

Account IQ

AI summaries of a target company: priorities, likely pain points, financials and what its staff post

Shows sellers an AI-generated summary on a company's Account page — its strategic priorities, likely pain points, financials, leadership and headcount changes, and what its employees are talking about on LinkedIn — built from LinkedIn's own data and public information, and can explain how the seller's product might fit. It is on by default; an admin can turn it off for every user on the account.

Lead IQ

AI summary of an individual sales lead: their interests, recent LinkedIn activity, connections and their company

Gives sellers an AI-generated summary of an individual lead — their background, interests, recent posts and other public activity on LinkedIn, shared connections, and their company’s priorities and challenges (from Account IQ). It also works inside connected CRMs (Salesforce, Microsoft Dynamics, HubSpot, Oracle). It is on by default; an admin can turn it off for every user on the account.

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A moved switch, a renamed feature, or one that is missing: say what, in a line or two. Every message is read by a person.

Checked by people, kept up to date. Every feature on this page was checked by a person against the vendor’s own pages, and the catalogue is re-checked and updated regularly. Mistakes can still happen and vendors change their products without notice, so always check the linked page before relying on it. These are facts about the software. They are not legal advice and do not say what the law requires of you. How the library is checked

More AI features checked: Microsoft 365 Copilot · Google Workspace · ChatGPT Enterprise · Google Gemini · Microsoft Copilot Chat · Claude (Anthropic) · Box · Workday · Lattice · Asana · Canvas (Instructure) · Figma · Grok (SpaceXAI, formerly xAI) · Mistral Vibe (formerly Le Chat) · Employ AI Interview Companion (Employ Interview Intelligence, formerly Pillar) · Notion · JazzHR · Lever · Jobvite · Perplexity Enterprise Pro · DeepSeek · Adobe Creative Cloud · Google AppSheet · Google Classroom · Google Meet hardware · Google Voice · Google Gemini Enterprise · Microsoft Teams · Microsoft Teams Rooms · Canva · Slack · HubSpot · Zoom Workplace · Zoom Contact Center · Zoom Revenue Accelerator · ZoomMate · Zoom Virtual Agent · Zoom Rooms · Xero · Microsoft Power BI · QuickBooks (Intuit) · ServiceNow · Mailchimp · Zendesk · Salesforce · BambooHR · DocuSign · ADP Workforce Now · LinkedIn Recruiter · LinkedIn Hiring Pro · LinkedIn Jobs · LinkedIn Learning · Macorva · Greenhouse · ADP Lyric HCM · ADP Global Payroll · ADP DataCloud · Workable · HiBob (Bob) · Visier · Oracle HCM Cloud · Sage HR · all tools