AI chat panel
an AI assistant panel in the Zoom Workplace app that answers questions from your Zoom content and connected sources
Zoom: "you can access the AI chat panel to ask questions and receive tailored responses from contexts available to you." Its sources can include Zoom meetings, chat messages and docs, uploaded files and connected services such as Google Drive and Microsoft 365. Zoom: "You can enhance AI responses by uploading relevant files or connecting to available data sources".
Meeting summary
AI summaries of Zoom meetings, emailed to the host and chosen participants
Zoom: "Meeting summary uses AI technology, which may include third-party models, and allows meeting hosts to initiate an AI-generated summary of their meeting." It works from the meeting's speech-to-text and can go to participants by email and the meeting's group chat. Zoom: "Meeting hosts can also configure Meeting summary to be automatically available to meeting participants when meetings start".
Meeting questions
ask Zoom AI about what has been said in a meeting while it is running
Zoom: "Meeting questions uses AI technology, which may include third-party models, to allow meeting participants to ask questions about the content of the meeting discussions." Preset questions help people catch up, and custom questions are possible. Zoom: "participants who have the AI chat panel in Zoom Workplace app enabled can also use the in-meeting panel to ask questions that draw from data sources outside of the current meeting"
Smart recording
AI chapters, highlights, next steps and speaking analytics for cloud recordings
Zoom: "Smart recording brings the power of Zoom AI to cloud recordings" — it splits a recording into chapters, picks highlights and lists next steps. It can also "provide the host analytics on key meeting and conversation factors, including talk speed, talk-listen ratio, longest spiel (or monologue), filler word usage, and patience."
Meeting coach
AI metrics on how hosts and participants take part in a meeting
Zoom: "When enabled, Meeting coach with AI provides Zoom meeting hosts with metrics on participant engagement, alongside personal meeting performance metrics." Zoom: "Hosts can view certain participant metrics such as talk time % for each individual participant"
Zoom AI in third-party meetings
Zoom AI joins Microsoft Teams and Google Meet meetings to transcribe and summarise them
Zoom AI can be invited into meetings on Google Meet and Microsoft Teams. Zoom: "Once invited, AI Companion will join the meeting as a participant, transcribe the meeting to provide a summary, and answer questions post-meeting." Zoom: "You can enable or disable the third-party meeting capability manually or allow it to join automatically"
Voice recorder
records in-person conversations on a phone and writes an AI transcript and summary
Zoom: "Voice Recorder with AI allows you to record, transcribe, and summarize in-person conversations by capturing an audio recording and automatically generating a transcript and summary of events." Recording starts from the Zoom mobile app.
Virtual background generation
AI creates a virtual background image to use in meetings
Zoom: "If you don't have your own images or videos for use as a virtual background, you can create custom backgrounds with AI" — the generated image then sits behind you in meetings.
AI avatars
an avatar generated by AI from your photo that stands in for your live video
Zoom: "Realistic and stylized avatars use an AI model to analyze your photo and generate a 3D avatar." Zoom: "It replaces your live video feed with an AI-generated avatar that looks like you and animates in real time to mirror your expressions."
Translated captions
speech in a meeting or webinar translated live into captions in another language
Zoom: "Zoom translated captions enable users to have the speech in a meeting or webinar automatically translated in real-time to captions in another language." Participants choose their own caption language.
Voice translator
speaks translated captions aloud in a synthetic voice during meetings
Zoom: "It uses artificial intelligence to process spoken language, translate content, and generate synthetic speech in real-time." Zoom: "Translation quality may vary and evolve depending on language pair, audio quality, and speaking clarity."
Automatic smart name tags
recognises who is speaking from an enrolled voice recording
Zoom: "users can enroll with a voice recording and enable voice recognition services to identify speakers on the Workplace app." The voice recording is stored for recognition.
Webinar summary
AI summaries of Zoom webinars for hosts and panelists
Zoom: "Webinar Summary with Zoom AI uses AI technology, which may include third-party models, and allows webinar hosts to initiate an AI-generated summary of their webinar." Summaries are emailed and kept in the Zoom web portal.
Webinar questions
ask Zoom AI about what has been said in a webinar while it is running
Zoom: "The Zoom AI feature uses AI technology, which may include third-party models, to allow webinar hosts and panelists to ask questions about the content of the webinar thus far." The host starts it from the webinar toolbar.
Chat compose
AI drafts and rewrites Zoom Chat messages
Zoom: "Chat Compose with AI leverages AI technology, which may include third-party models, to help you write Chat messages by using context from your conversation." You can change the tone and length, or give it a prompt.
Chat summarize
AI summaries of chat threads, recent messages and documents shared in chat
Zoom: "Chat Summarize with Zoom AI offers a solution by leveraging AI technology, which may include third-party models, to condense chat discussions and summarize messages in a thread." It can also summarise recent messages in a chat or channel, and "when supported text-based documents (such as PDF, DOC, DOCX, and TXT) are shared in chat, users can instantly receive summaries without leaving the conversation."
Email Compose with AI
AI drafts emails and replies in the Zoom Mail client
Zoom: "Email Compose with AI for Zoom Mail leverages AI technology, which may include third-party models, to help you generate an email, using information from the thread and/or a more specific inputted prompt." Zoom also says: "Email Compose is currently unavailable for Zoom Mail accounts."
Whiteboard content generation
AI that adds ideas, text and objects to a Zoom Whiteboard
Zoom: "Users can generate ideas, refine and extend existing content, and add objects to a canvas with just one click."
Canvas content generation and revision
AI that writes, revises and summarises Zoom Canvas docs, including from meetings
AI drafts and revises Zoom Canvas docs from prompts, templates and meetings. Zoom: "AI can summarize your doc’s content, highlighting key points to provide clarity."
Canvas sentence completion
AI suggests the rest of a sentence as you type in Zoom Canvas
Zoom: "Users can leverage predictive content suggestions with AI for Zoom Canvas to speed up content writing." Each user turns on Auto-complete per document.
Create files in Hub with AI
AI that creates docs, data tables, whiteboards and clips from Zoom Hub
Zoom: "Creating files in Zoom Hub with the help of AI provides users with a centralized access to AI-powered content generation of various Zoom assets, such as docs, data tables, whiteboards, and clips." Prompts can start from recent meetings.
Sheets content generation
AI that builds and analyses Zoom Sheets spreadsheets from plain-language prompts
Zoom: "Zoom Sheets enable users to create and analyze spreadsheets through natural language prompts." It can build data tables and run analysis.
AI Function
an =AI() function in Zoom Sheets that classifies, extracts, rewrites and summarises cell data
Zoom: "AI provides preset sub-functions tailored to common user scenarios, including prompt templates for classification, information extraction, format adjustment, rewriting, sentiment analysis, and summarization" — written in cells like any other function.
AI Formula
writes Zoom Sheets formulas from a plain-language description
Zoom: "Zoom Sheets introduces AI Formulas, enabling users to write formulas in natural language."
Slides content generation
AI that builds Zoom Slides presentations, images and speaker notes from prompts
Zoom: "Zoom Slides enable users to create presentations via natural-language prompts." Zoom: "These tools can generate images, speaker notes, and even summarize entire presentations"
Paper content generation
AI that writes, edits and summarises Zoom Paper documents and makes images
Zoom: "Zoom Paper integrates with AI to help users create, edit, and summarize documents efficiently." Zoom: "Users can also generate AI-powered images to enhance their content."
My Notes
personal notes for meetings and calls that AI enriches from a transcript, including Teams, Slack and browser meetings
Zoom: "My Notes is a personal note-taking capability that lets you take notes during meetings, webinars, or phone calls and enhance them with a transcript." Zoom: "AI can enrich your notes using the available transcript, either automatically after you finish a note, or manually by opening the note and clicking Generate". The transcript can also come from meetings in other apps such as Microsoft Teams, Slack or Google Chrome, captured from the device's microphone and system audio.
Task creation and management with AI
AI that suggests tasks from meeting and call summaries and steps to complete them
Zoom: "With Zoom Tasks and AI, users can have AI recommend new tasks based on meeting summaries, call summaries, and meeting and phone transcripts." It can also suggest steps for completing a task.
Workspace Reservation recommendations with AI
AI suggestions for which desk, room or office day to book
Zoom: "It provides personalized suggestions for office attendance based on your building context and colleagues' schedules." Zoom: "Zoom AI can recommend available desks, meeting rooms, and optimal office days"
Generate titles, descriptions, and tags
AI writes a title, description and tags for a Zoom Clip from its audio
Zoom: "Use Generate title, description, and tags to generate a clip title, description, and tags based on the audio transcript of your clips."
Zoom Clips AI avatars
a ready-made AI avatar presents a script as a Zoom Clip video
Zoom: "You can select from a library of 18 pre-generated avatars, add a script, and customize the avatar’s virtual background before finalizing the clip."
Custom avatars for Zoom Clips
an AI avatar that looks and sounds like the user, made from their own video
Zoom: custom avatars let users "generate a personalized digital avatar that closely resembles their appearance and replicates their voice". A script the user adds becomes a clip of that avatar speaking.
Zoom Events compose
AI writes event and session descriptions, speaker bios and announcements
Zoom: "Zoom Events Compose with Zoom AI leverages AI technology, which may include third-party models, to help you generate event descriptions, session descriptions, speaker bios, lobby announcements, and more"
Zoom Events email compose
AI writes event emails, subject lines and calls to action
Zoom: "Zoom Events Email Compose with Zoom AI leverages AI technology, which may include third-party models, to help you generate an email, subject lines, titles, and calls to action"
Zoom Events chat compose
AI drafts messages in an event's lobby chat
Zoom: "Zoom Events Chat Compose with Zoom AI leverages AI technology, which may include third-party models, to help you write lobby chat messages by using context from your conversation."
Zoom Events image generation
AI creates images for an event
When it is turned on, "hosts can use Zoom AI to create images to use in their event." Zoom: "Generated images that are inserted into the event are added to the Zoom Events content library automatically."
Content Studio
AI turns event recordings into clips, text and images
Zoom: "Hosts can use Content Studio to convert event recordings into shorter, shareable assets." Hosts "use AI to generate clips, text, or images" such as summaries, social media posts and blog posts.
- Where to check the switch
- No switch found — look in your Zoom settings or ask your administrator
Call summary
AI summaries of Zoom Phone calls, with questions answered during the call
Zoom: "Zoom Phone users can generate AI-powered summaries of their phone conversations both during and after a call." During a call, users can ask questions in the AI chat panel; Zoom: "The real-time call summary setting is controlled by the primary setting, AI chat panel in Zoom Workplace". Zoom: "When the feature is initiated, participants hear a disclaimer and a visual indicator confirms the call is being transcribed."
Voicemail tasks
AI lists the tasks mentioned in a voicemail
Zoom: "you can access a summarized list of tasks from your voicemail transcription to promptly identify important tasks."
Voicemail prioritization
AI sorts incoming voicemails by topics the user chooses
Zoom: "Users can define a topic or intent that the system will use to organize their incoming voicemails in order of priority."
Team SMS thread summary
AI summaries of SMS threads for call-queue and auto-receptionist teams
Members of a call queue or auto receptionist can "generate a summarization for their SMS thread to quickly understand the conversation and generate their response".
Personal and Sensitive Data Group
optional AI that redacts personal data in Zoom Phone recordings, voicemails, SMS messages and call summaries
Zoom: "Account owners and admins can enable automatic masking of personally identifiable information (PII) in voicemails, recordings, SMS messages, and call summaries at the account, group, user, and site levels." Zoom: "Additionally, they can enable the option to use AI for redaction." Admins choose which types of personal data are masked.
Clinical Notes
AI writes clinical notes from a clinician's in-person or telehealth consultations
Zoom: "Zoom Workplace for Clinicians provides healthcare professionals with an integrated solution for automating clinical note-taking during in-person and virtual patient-physician interactions." Zoom: "Ending the meeting will automatically stop Clinical Notes capture and generate the note." The note can then be viewed and edited on mobile, desktop or the web portal.
Facial recognition check-in
visitors check in at a Zoom Rooms kiosk by facial recognition
Zoom: "Facial recognition allows visitors to check in at Zoom Rooms kiosks using their photo instead of manually entering a code." Zoom: "This feature uses the same facial recognition technology as smart speaker tags to match visitors with their pre-registered information." Zoom: "Visitors must provide consent to use their photo during registration or at check-in, and admins can control whether this feature is available at their location."
